PRIVACY POLICY

HOW DO WE USE YOUR DATA?
If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. 

If you contact Us and We obtain your personal details from your email, registration or purchase on Our Site, We may use them as follows:
  • To reply to your email;
  • To contact you for legitimate business interests
  • To contact you about your account and our services
  • To track traffic flows and to make our websites easier for you to use and to better understand how our websites are used;
  • For service-related reasons that you have subscribed to, signed up for, or participate in (e.g. to make you aware of any changes in your subscription, reminding you of a password or username, or about a comment, query or compliant you have made on a website);
You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. We provide an unsubscribe option on all of our communications. 

If we do process your personal data we may use one or more of the following lawful basis for processing: 

Consent: We may Process your Personal Data where we have obtained your prior, express consent to the Processing (this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way); 

Contractual: We may Process your Personal Data where the processing is necessary in connection with any contract that you may enter into with us; 

Compliance with applicable law: We may Process your Personal Data where the processing is required by applicable law; 

Vital interests: We may Process your Personal Data where the processing is necessary to protect the vital interests of any individual; or 

Legitimate interests: We may process your Personal Data where we have a legitimate interest in carrying out the processing for the purpose of managing, operating or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.
HOW LONG DO WE KEEP YOUR DATA?
La Diva Drinks & Food Ltd. shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed. 

We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary. 

When personal data is no longer required, all reasonable steps will be taken to securely erase or otherwise dispose of it without delay.
WHERE DO WE STORE YOUR DATA?
Your data will only be stored in the UK in our Data Centre which is supplied and maintained by our IT provider 

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).
HOW CAN YOU ACCESS YOUR DATA? (SUBJECT ACCESS REQUEST)
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. 

We may require proof of your identity before we can give effect to these rights.

Please contact Us for more details at accounts@ladivadrinks.com. or by telephone on 020 8690 7667.
DO WE SHARE YOUR PERSONAL DATA?
To fulfil certain services we work with some external suppliers. For us to provide this order/ service we may need to share your data with an organisation. We will only share if:
  • it is necessary to honour a contract between you and La Diva Drinks & Food Ltd.
  • we have a legal obligation to share the information;
  • it is in the public interest;
  • it is necessary for the establishment, exercise or defence of legal claims;
  • it is necessary to protect the vital interests of you or another person.
We do not subscribe you to marketing emails without your consent.
We do not sell or give away your contact information to any other entities.
We do not allow the vendors who help us process transactions to sell or give away your information.
LINKS TO OTHER WEBSITES
We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, we will not be liable to you for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. We advise you to consult the privacy policy and terms and conditions on each website to see how each supplier may process your information.
CHANGES TO OUR PRIVACY POLICY
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.